Testimonials

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Read What People Are Saying
Customer Testimonials
 

"Emergency Heating and Air Conditioning is one of the best companies I've ever worked with as a homeowner. Honest, reliable, and fairly priced parts and services. The fact that they are family owned is just the icing on the cake - I always know who I'll be dealing with.

Melanie is great on the phone or by e-mail. She knows enough to (probably) diagnose you remotely, and has always been able to work with my schedule.

Billy, who has been to my home on all but one call, is a wizard. He is efficient, knowledgeable, and professional. I like to hang around and watch so I can learn, and he's all too happy to teach. On my last service call, he/his equipment underestimated how much freon one of my units needed, and he charged me for what he estimated, not what he filled - this is not a company out to nickel-and-dime you."
— James H.
I’ve always had exceptional service from Emergency Heating & Air, and they even referred me to another great company the one time they couldn’t get to me during an AC emergency..”
— Amber C.
Recently had to have the air conditioner in my home replaced. These guys not only kept the old unit limping along until it was time for the change out, but they also knocked the work out quickly, and with no issues. They showed up early in the morning on what turned into a 90+ degree day, and had my old unit out, and new unit in and running before the house even got uncomfortably warm. They were punctual, respectful of my home, and very professional. The owner of the company even took the time to contact me the day after the installation to thank me for my business and to make sure everything was to my satisfaction. I would highly recommend Emergency Heating and Air to anyone having AC issues!"
— D D.
I will definitely recommend this company to anyone needing AC service. Everyone I have talked to and dealt with between the office ladies to the service techs have been awesome! Their prices are reasonable and they do great work. Love working with great honest people..”
— Breanne A.
Our a/c went out Sunday afternoon, yesterday , we called and Jesus was here within an hour….he did not have the correct part on his truck so we were able to get scheduled for today. By today, Monday afternoon Brian was here! We have a/c!! Thank Melonie for your help!!
Great company, good people!!”
— EL M.
"I spent all night looking for help (even our paid service company wouldn’t help!) and a friend recommended this company and I’ll never, ever search again. Gives you the hometown feeling (AMAZING CUSTOMER SERVICE!) with even better QUALITY OF WORK! I almost didn’t share because I wanted to keep them to myself."
— Katherine W.
"Amazing service!!! Amazing prices!!! We had a filter left in our new home from previous owners that was the wrong size, we stupidly used it and it got sucked up into our HVAC system and the air quality became poor. Upon calling another company, they stated they wouldn't be able to come out until the next day in the late afternoon, which really didn't work for us, as I am prone to heat stroke and the next day was supposed to be in the high 90s. So, we called this company and I'm so glad we did. We called at almost 10pm and they came out and the job lasted til midnight, but they got everything taken care of and our AC is now running smoothly, they even told us what filter size to get and the best place to get it for the best price since it's an uncommon filter size. He charged exactly what he told us, no hidden fees, he didn't try to tell us something else was wrong. He even told us some tips about the AC that we never knew as we kept having issues with our thermostat. We had such a good experience with this company that we decided to purchase regular AC maintenance from them. Also did I mention he was extremely nice? Yes, best service I've had in a long time. Can't thank them enough!"
— Jayy P.
"Super responsive and great service. My AC unit was tripping the breaker on a hot Saturday and I called in a panic. Within an hour the technician Noah arrived and quickly discovered the issue, had the part in the van and repaired within 20 minutes. A lifesaver!!!"
— Gigi T.
"Melanie and all of the people at Emergency Air are so wonderful to work with...she's always kind, professional and quick to respond and in hot FL that's exactly what you need! Have used them both for service and recently a system replacement and are so happy:-) They are good people and we will continue to call them! Highly recommend!"
— Silas W.
"I highly recommend Emergency Heating and Air. Extremely professional, courteous, helpful, responsive, and affordable. I rent my house and the AC unit is 23 years old. Landlord cannot afford to replace at this time. I really appreciate EHA doing all they can to keep the unit going another summer."
— Melissa D.
"I moved into a new house 3 years ago and had to replace the HVAC system. I went with a different company for the install. When my condenser stopped working in July that company told me it would be 6 days before they could have someone over to look at it. I called Emergency Heating and Air, Inc. and 3 hours later their technicians were at my house and repaired the condenser!"
— Brandon P.
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